Hyster enjoys a different relationship with our clients. We strive to create complete client satisfaction created through world class manufacturing. Our goal is to anticipate the requirements of all our clients as well as deal with them with forklifts which provide the value, the performance and the dependability which they really require.
Hyster completely believes in starting with the client. The company conducts yearly focus groups and offers on-going voice of customer research that is conducted both on line as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total reliability all of Hyster's equipment are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests take place in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality All The Time
To initiate quality from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold each and every employee responsible for constant quality, together with the 5s workplace organization in place to help us attain it.
Hyster provides a range of high quality features as standard with our products. By remaining devoted to our focus on both safety and quality, and by being innovative from start to finish, we deliver some of the best material handling machinery on the market. These are just a few of the reasons Hyster has become a leader in the business.